Warranty Policy

  • Besides our dedication on product quality, we care deeply about the experience and feelings of our customers.
  • As a customer-oriented brand, we provide 18-month Warranty to the products purchased from Amazon.
  • To extend Warranty for your purchases, you need to have a registration for extended LIFE-TIME Warranty with some basic information.

Warranty Claim

  • If you are experiencing issues with our accessories, please click here and apply for a replacement. 

Warranty Coverage

  • TESMAX’s warranty is strictly limited to products from Amazon Seller ‘TesmaxDirect’, ‘TesmaxStore’, ‘TesmaxOnline’ and no other sellers/ distributors are authorized to sell our products on Amazon or other sales platforms.
  • We cannot guarantee products sold by other channels are genuine,  therefore we reserve our rights of refusing to provide customer service and warranty for orders made from other sales platform other than our authorized sellers on Amazon.