Shipping Policy

Where We Ship

TESMAX ships to the United States (US), United Kingdom (UK), Canada (CA), and member countries of the European Union (EU). We are excited to bring our products to these regions and offer our premium services.

The Logistics

At TESMAX, we prioritize efficiency. Your order will be processed within one business day, and our logistics team will promptly arrange for its shipment. For orders totaling $50 or more, we provide complimentary standard shipping. The estimated delivery time for Standard Shipping is 4-6 business days, while Expedited Shipping offers a faster delivery option with an estimated time frame of 2-3 business days.

Vat & Duties

We understand the importance of transparency in pricing. Rest assured, when you shop with TESMAX, you won't encounter any unexpected additional charges such as VAT, duties, or other taxes. These costs are already incorporated into the total amount of your order.

Track Your Package

  • Shipping Confirmation

Once your order is placed, we swing into action within a business day to process it. As soon as your package is on its way, we will provide you with a shipping confirmation. Within one business day of shipment, we will furnish you with the tracking information you need to keep an eye on your order's journey.

  • Lost Package

In the unlikely event that your package goes missing or is damaged during transit, please don't hesitate to get in touch with us. Your satisfaction is paramount, and we are here to assist you with the necessary steps to resolve the situation.

At TESMAX, we are committed to providing you with a seamless shopping experience and top-notch service. Our Shipping Policy is designed to ensure that your order reaches you safely, promptly, and hassle-free. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated customer support team. Your satisfaction is our priority.